Kickscrew.com (Kicks Crew) is a shoe store known for selling popular brands like Air Jordan, Nike, Onitsuka Tiger, UGG, Asics, Anta, Li-Ning, Yeezy, Adidas, New Balance, and Rigorer. They frequently offer promotions and discounts on selected items. Today, we’ll review whether Kickscrew is a legitimate or scam shoe store.
Kickscrew is recognized for its wide range of branded shoes, making it a popular choice among shoe enthusiasts in the USA. Their occasional promotions and discounts attract customers looking for quality footwear at lower prices. Let’s delve into whether Kickscrew is a trustworthy place to shop for your favorite branded shoes.
What is Kicks Crew Fashion ?
Kickscrew.com is an online marketplace where you can find a variety of branded shoes for both men and women. They specialize in limited-edition sneakers and claim to offer the best running shoes for women in 2024. One of their notable releases is the Austin Reaves Debuts Rigorer AR1 ‘Family Ties’ edition. Kickscrew aims to make sneakers accessible to everyone. Launched in 2021, the platform boasts over 400,000 unique styles available online and ships worldwide.
All these points highlight Kickscrew’s focus on providing a diverse selection of branded sneakers, including exclusive releases and a global shipping reach, catering to sneaker enthusiasts around the world.
Is Kickscrew Legit or Scam?
Kickscrew.com has received mixed reviews on Trustpilot, totaling 17,872 reviews. Approximately 26% of these reviews are negative. Despite being a 14-year-old website, its trust score is only 1 out of 100. This indicates that many customers encounter issues both during and after their purchases.
Additionally, on platforms like the Play Store and Apple Store, there are mostly negative reviews concerning product quality and issues with orders not being received. These factors suggest that Kickscrew may not be entirely trustworthy and could potentially pose risks to customers looking to buy products from them.
Kickscrew Review and Complaints
Here are some reviews and complaints about Kickscrew from customers on Trustpilot, Google Play, and Apple Store. Kickscrew has received a total of 17,872 reviews, with 26% of them being negative and often rated with only 1 star.
Poor Customer Support:
Many users have mentioned difficulties in contacting customer service. They complain that the support provided is unhelpful or generic, failing to resolve their issues effectively.
Delivery Issues:
Customers frequently report significant delays in receiving their orders from Kickscrew. Some have waited for weeks or even months for their products to arrive, causing frustration and inconvenience.
Return Issues:
There are complaints on Reddit about the slow return process at Kicks Crew. Users find it challenging to navigate the strict return policies, leading to delays in getting refunds even after returning items. This issue is widely discussed among dissatisfied customers.
Defective Products Delivered:
One customer named M.S. complained about receiving faulty shoes from Kickscrew. They reported that the shoes began making a loud clicking sound after only wearing them twice. Despite their complaint, they did not receive adequate support or resolution from the company.
Unrealistic Fake Products:
Another customer, Brenda Melani, expressed dissatisfaction with Kickscrew, stating that products she received were not authentic. She mentioned ordering Nike and Under Armour products that were shipped from China and were not genuine. This experience has deterred her from making future purchases from Kickscrew.
Sizing Issues:
Tiahla Roberts also highlighted issues with sizing and shipping costs. She mentioned ordering shoes for her son, where the price varied significantly depending on the shoe size. This inconsistency in pricing and shipping costs has left her dissatisfied with her purchasing experience.
These red flags indicate that Kickscrew may not be a reliable website for purchasing shoes and other products. New customers should be cautious, as many have faced problems with customer support, delivery delays, return processes, product authenticity, and pricing inconsistencies.
How to Contact Kickscrew Customer Service Number
You can contact Kickscrew Customer Service by email. Just send your questions or concerns to cs@kickscrew.com. They also have a CONTACT US form on their website for you to fill out. Unfortunately, Kickscrew does not provide a phone number for customer service on their official website.
How to Cancel a Kickscrew Order
If you need to cancel your order from Kickscrew.com, you can do so within 24 hours of placing your order. Once your order has been processed, cancellations are no longer possible. To request a cancellation, you can fill out the CONTACT US page on their website.
My Final Wrapping & Conclusion:
In conclusion, while Kickscrew offers a wide array of branded shoes and occasional promotions, the overall customer sentiment is mixed. With a substantial number of negative reviews citing issues such as poor customer support, delayed deliveries, and concerns over product authenticity, caution is advised when considering purchases from Kickscrew. The lack of a robust customer service phone number and strict cancellation policies further complicate the shopping experience.
We have provided this Information after all our research on Kickscrew.com and please Note this is not our website. We have provided this information based on our research on products . Before making any investment or buying anything make sure to do your own research , if you have any questions contact us we will reply to you soon.
