What is Mango ? All About shop.mango.com
Mango Clothing Shop Store is a popular store known worldwide, including in the USA. They specialize in women’s fashion and are well-known on social media. Mango offers high-quality clothes at affordable prices for women, men, teenagers, and children. If you’re wondering whether Mango USA is legitimate or a scam because of the attractive prices, it’s important to consider user reviews. In this review, we’ll explore whether Mango Clothing Shop is trustworthy.
Is Mango Legit or a Scam?
Mango has received mixed reviews on Trustpilot and Reviews.io. On Trustpilot, they have 4,649 poor reviews in total, indicating significant dissatisfaction. Similarly, Reviews.io shows 165 negative reviews, further suggesting customer dissatisfaction. Based on these reviews, it appears that Mango may not be trustworthy and could potentially be a scam.
Mango Reviews and Complaints
shop.mango.com has received negative reviews on Trustpilot, indicating potential issues with their products and services. Customers have reported various complaints after making purchases on this website. Here are some detailed Mango reviews and complaints provided by users:
1. Product Not Received:
Avi Springer reported, “Ordered 9 days ago – shows 3 – 5 days delivery. The courier was notified 6 days ago but they still haven’t received the package and only shows dispatch as 2 days ago – no movement at all.” Many customers face uncertainty about receiving their products after payment, despite the promised delivery times.
2. Poor Customer Support:
Kim User mentioned, “They are not polite, don’t really understand my questions so I have to repeat myself about 100 times to get a simple yes or no answer.” Customers have expressed frustration with Mango’s customer service, citing difficulties in getting clear and helpful responses to their inquiries.
3. Refund Issues:
Sofia User shared, “Getting a refund from this company is a joke! After 6 weeks of chasing, I was refunded the incorrect amount and after wasting several hours on the phone and via email I’ve been told it’s too bad and they won’t offer any solution.” Many customers encounter challenges in obtaining refunds, often receiving incorrect amounts or facing prolonged delays and unhelpful responses from Mango.
4. Wrong Product Delivered:
A new customer complained, “I placed an order and when my top arrived, it had dirty marks on it. Most of the time websites deliver the wrong product, pictures shown on the website do not match the actual products received.” Customers frequently receive incorrect or defective items that differ significantly from what was advertised, leading to dissatisfaction and inconvenience.
5. Sizing Issues:
Lindsay H Customer stated, “Sizing and customer service are terrible. I am very disappointed with the quality of the linen suits. The sizing is erratic, and customer service to resolve issues and return items has been frustrating.” Customers have experienced inconsistencies in product sizing and poor quality compared to the advertised images, making returns and exchanges difficult and unsatisfactory.
Conclusion:
Based on these reviews and complaints, it appears that Mango faces significant issues with customer support, product quality, delivery reliability, and refund processes. Many users have expressed dissatisfaction and frustration with their experiences on shop.mango.com. Therefore, it is advisable to exercise caution and consider alternatives when shopping on this website.
How to Contact Mango (shop.mango.com)
If you have any questions or suggestions, Mango encourages you to reach out. You can contact their customer service team by calling 0800 026 0028, which is toll-free. Customer service is available Monday to Friday from 10 a.m. to 5 p.m. and Saturdays from 9 a.m. to 1 p.m. This allows you to speak directly with an agent who can assist you with inquiries about orders, products, or any other concerns you may have.
My Final Wrapping & Conclusion:
We have provided this Information after all our research on shop.mango.com and This is not our website. Before making any investment or buying anything make sure to do your own research , if you have any questions contact us we will reply to you soon.
